The combination of AI and our unique expertise in Cognitive Engineering leads to unparalleled automation of business processes.

OUR CUSTOMERS

See what our customers are saying

Slide 1

“ Cognitive has allowed us to reach another level of understanding for our operations. They are able to translate this understanding into new solutions. As far as I know, they are the only ones who can do this.”

Martin Stevens

Royal Bank of Canada

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“What’s great about Cognitive is that they bring a practical, action-oriented attitude. They always have new ideas on ways to improve processes and interfaces”

Arvind Sharma

Manulife Bank

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“They have a strong understanding of the financial services industry and a knack of putting thoughts and ideas into practical implementation and execution”

Richard Crawford

RBC

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“Their approach with us is different from any other vendor we’ve encountered: they truly work with us as strategic partners!”

Joseph Diegane D.

General Manager, Banking Sector

OUR PRACTICE

We love what we do & we do it well

Banking Practice

Leverage Cognitive Engineering to simplify commercial and retail lending, mortgage operation, risk management, back office and online banking. Increases capabilities and simplify process to an unprecedented level.

Process Simplification

Cognitive Engineering looks at human factors to achieve unprecedented process simplification. Solutions are practical and actionable because they are based on observations of real people in real situations instead of theoretical solutions!

Digital Experience

Design mobile and online products and services that are useful and easy to use. Designs are based on human factors and tested with prototypes interactively with real users prior to any development.

OUR SOLUTION

BusinessBANKER: Loan Origination Made Easy

BusinessBANKER

BusinessBANKER is a simple, and effective, commercial loan origination and risk management solution designed to complement and enhance existing banking, CRM and ERP systems.

OUR WORK

Here are some of our latest Cognitive Engineering projects

LINKING COGNITIVE ANALYSIS & AI AT BNDE

Over the past five years, companies have invested billions to hire the most talented data scientists. But despite the successes, many companies are not getting the value they could get from data science. To achieve tangible results, organizations must not only have the right models but also solve the right problems. We have developed a structured process using cognitive engineering which reduces the modeling time from six months to one month and ensures that the right problems are solved.

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LEVERAGING COGNITIVE ENGINEERING TO AUTOMAe CREDIT DECISIONS

LEVERAGING COGNITIVE ENGINEERING TO AUTOMATE CREDIT DECISIONS

The decision-making process is more complex than it seems. For a mortgage, the decision time is approximately 2 minutes while the verification time is 18 minutes. Thanks to cognitive analysis, we were able to configure “BusinessBANKER” to provide full automation, including self-service on mobile and the Web, and full integration with the main decision engine and the credit application process.

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TRANSFORMING COMMERCIAL LENDING THROUGH COGNITIVE ENGINEERING

COMMERCIAL LENDING TRANSFORMATION

Financial institutions widely recognize that their loan creation process has broken down. Cognitive Group was selected to review the Royal Bank of Canada’s process for several years. Based on the work of RBC, Cognitive invested to develop a complete end-to-end loan origination solution called “BusinessBANKER”. Instead of requiring 6 systems and 100 of steps, our solution boils down to 1 system built from ground up that cuts steps by 90% and turnaround time by 50%. BusinessBANKER is now used in 7 banks and is growing rapidly.

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LEVERAGING COGNITIVE ENGINEERING TO REVOLUTIONIZE MICRO CREDIT

MICRO CREDIT REVOLUTION

The biggest challenge in the banking industry is figuring out how to lend money to small businesses effectively. In Africa, 80% of the population does not have a bank account. Small businesses do not have financial statements. We carried out an in-depth analysis of the cognitive tasks of expert micro-lenders in Guinea and Senegal. Using the “BusinessBANKER” solution, we have developed a simple way to generate quantitative financial information from the qualitative assessment of a company. The solution is now in place in Guinea and Senegal. It transforms the credit industry by enabling entrepreneurs to realize their dreams.

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