Web Usability
Online Account Opening
RBC customers now open more than 2,000 secondary accounts online each month with immediate access.
Our redesign reduces the number of steps to buy a stock form 32 to 7 (to be implemented).
The redesigned Housing Section of a Banking Site contains all the information necessary for 80% of inquiries.
The proposed design of the On-line credit application demonstrates it can be done with 4 pages instead of the current 24 pages.
Cognitive Group helps the Royal Bank of Canada connect 1,500 staff to a multi-million dollar business intelligence portal.