Testimonials
| Any group who needs to gather customer input to define user interfaces and to develop applications would benefit (from Cognitive’s expertise).
Graham Fasken, Nortel Networks |
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| The methodology and techniques used enabled us to solve problems that existed for years. Solutions became the basis for innovation that could not have been envisioned any other way. The innovation allowed us to improve our network management performance.
André Gascon, Hydro-Quebec |
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| If you put this design in my hands, I will postpone my retirement.
Serge Peach, Dispatcher, Hydro-Quebec |
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| Cognitive people are professional, they have a structured approach and they know how to design. Lucien Lebrun, Advisor, Hydro-Quebec |
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| As we have worked alongside on usability projects at RBC Royal Bank, we have developed great respect for your ability to apply the principles of cognitive engineering to user interface design.
Mary Kay Winter, Senior Usability Specialist, Systems and Technology, Royal Bank of Canada |
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| Cognitive helps us to achieve 9 months work in less than 2 months.
Michael Palmer, Planet Medica |
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| Cognitive brings a unique skill set. It is not just usability; it is not just GUI design. I’ve worked with usability consultants and (Cognitive) takes it to a new depth in the way they are able to reference the design and develop the strategy. They are the only ones I’m aware of that can do this. Martin Stevens for Royal Bank of Canada. |
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| After the Cognitive Group came in, the majority of our feedback was full of compliments, said Steve Crawford, in charge of the RBC e-metrics portal project. (Cognitive) has a storing understanding of the financial services industry (and) a knack of putting thoughts and ideas into actual practical implementation and execution. I found them an excellent resource and would use them again. |
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| had never spent before that kind of time in a control room actually watching them work. I had met them in meetings, and that was the way it was done – I didn’t know it could have been done. said André Gascon, the Hydro-Quebec official in charge of development of the control room automation system. Up until then, we didn’t have the right questions and we didn’t get the right information. The cognitive approach to engineering filled a real void. |
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| They allowed us to give the best of ourselves.
Marc Riviere, CEO, Planet Medica |