Management Team

Francois is a cognitive ergonomics and usability practitioner. Over the last 18 years, he has designed over 100 systems, performed over 2,000 cognitive task analysis in the field and 2,000 usability testing sessions. Some of his clients are : Amazon, Ericcson, Nortel Networks, Royal Bank of Canada, Air-Canada.

After completing a B.Sc in Physics, he became interested in interactive systems through contracts with multimedia artists. He completed a Master's Degree in Cognitive Ergonomics at Polytechnique of the University of Montreal. While pursuing his Master Degree, he researched human errors, 3D display, and Usability Principles and guidelines.

In 1994, after 3 years as a practitioner at CRIM, he formed Cognitive Group Inc. He provided consulting in user interface design and process simplification.

Over the last three years, he completed the development of complete end-to-end solutions for credit adjudication and compliance monitoring for commercial lending. He has published numerous papers on 3D display, wearable computers, input device, and task analysis.

He frequently gives workshops on usability, web design and task analysis and teaches at University of Quebec and Polytechnique.

Jean H. Paradis has extensive experience in the management of engineering and construction companies. Over the course of his 40-year career, he has been director of SNC International (now SNC/Lavalin) and has held top-level management positions in other large engineering and construction companies in Canada and the United States. He has been responsible for turnkey projects in the fields of energy, petroleum and chemicals. Mr. Paradis has a Bachelor of Science from the University of Montreal and holds a diploma in civil engineering from Montreal Polytechnic School (École Polytechnique de Montréal).