Requirements Collection
The difference
Cognitive approach has been developed over 20 years of practice with a rich body of scientific literature and industry practices.
It allows to capture non verbal information, including tacit knowledge, which cannot be captured through meetings and traditional interviews.
It comprises:
• Observations in the field while people perform their daily tasks
• Use of “think aloud” technique
• Extraction of:
‒ Information and knowledge needed for the tasks
‒ Subtle and non-verbal information
‒ Efficient strategies